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Pleiku Vehicle Rental: Pickup, Drop-off & Rental Policies

Arriving in the stunning Central Highlands and looking for the perfect set of wheels to explore Pleiku? Review our flexible 24/7 storefront pickup, transit hub delivery services, and straightforward rental policies to get your journey started smoothly.

📍 Pickup & Drop-off Locations

We offer highly convenient options to match your arrival schedule—whether you want to stop by our 24-hour storefront or have the vehicle delivered straight to your terminal:

• In-Store Pickup & Return (Open 24/7):

  • Address: 79 Cao Ba Quat Street, Dien Hong Ward, Pleiku City, Gia Lai Province.

  • Pick up or return your vehicle directly at our shop at any hour of the day or night.

• Convenient Delivery & Collection Service (6:30 AM – 7:30 PM Daily): We drop off and collect vehicles directly at major local travel hubs and landmarks:

  • Pleiku Airport (Sân bay Pleiku).

  • Duc Long Bus Station (Bến xe Đức Long).

  • Stadium Zone: Anywhere within a 3km radius of Pleiku Stadium.

📋 Vehicle Rental Procedures & Travel Guidelines

Please review our official verification, contract, and booking terms before receiving your vehicle:

1. Required Documents & Security Deposit Options

Upon vehicle pickup, you must present your original Citizen Identification Card / Passport and a valid Driver's License. To secure the rental contract, you can choose one of the following two options:

• Option 1: Allow the rental company to securely retain your original Citizen Identification Card or Passport for the duration of your trip.

• Option 2: Leave a cash security deposit of 2,000,000 VND per vehicle and allow our team to take a quick verification photo of your Citizen Identification Card.

2. Rental Contract & Service Boundary Policy

• Official Contract: A formal car/motorbike rental contract will be signed by both parties upon vehicle handover.

• Gia Lai Region Only: Vehicles are strictly permitted for use within Gia Lai Province.

• ⚠️ Important: The rental company reserves the right to refuse vehicle delivery or terminate the rental agreement immediately if the customer travels outside the designated Gia Lai provincial boundaries.

3. Rental Duration & Overtime Charges

• Full 24-Hour Rental System: Each rental day is calculated as a full 24-hour block starting from the exact minute you receive the vehicle.

• Flexible Operational Hours: Standard pickup and return transactions at our main store can be accommodated all day, from 00:00 to 23:59 daily.

• Minimum Rental Period: 1 day.

• Overtime Rates:

  • If you return the vehicle less than 6 hours past your 24-hour cycle, you will only be billed for half a day.

  • If you return it 6 hours or more late, a full additional day's rental will apply.

4. Payments & Risk-Free Cancellations

• Upfront Payment: The total rental fee must be paid in full to our representative upon completing the official vehicle pickup procedure.

• Zero Cancellation Fees: Travel itineraries in the highlands can shift. We do not charge any cancellation or modification penalties. If your plans change, please notify us as early as possible so we can adjust your booking.

Why Choose Our Rental Service in Pleiku?

• True 24/7 Storefront: No matter how early or late your flight or bus arrives, our main location on Cao Ba Quat Street is always open for you.

• Direct Airport & Bus Station Delivery: Step right off the plane or out of your sleeper bus directly onto your scooter with our prompt delivery service.

• Fair & Transparent Rates: A generous 6-hour late return buffer means you never pay for a full day when you only need a few extra hours.

Ready to explore Pleiku's stunning lakes and mountain passes? Contact us today to lock in your rental and experience Gia Lai at your own pace!