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Ha Long Mobile Vehicle Rental: Delivery Zones & Policies

Planning to explore the stunning coastal boulevards, iconic viewpoints, and famous seafood streets of Ha Long? We deliver the ride directly to you! Review our mobile delivery ranges, straightforward rental terms, and affordable cash deposit options below to get your coastal adventure started instantly.

📍 Delivery & Collection Zones

As a dedicated mobile delivery service, we bring your scooter straight to your hotel, villa, or transit hub across Ha Long's major tourist hotspots:

• Standard Delivery & Pickup Service Hours: 7:00 AM – 10:00 PM Daily.

• Free Delivery Range:

  • Sun World Zone: Direct handovers right at the entrance of Sun World Ha Long Park.

  • Market & Hotel Zone: Anywhere within a 3km radius of Vuon Dao Market (covers the vast majority of hotels, resorts, and homestays in Bai Chay Ward, Quang Ninh Province).

• Transit Hub Handovers (Affordable Surcharge):

  • Bai Chay Bus Station (Bến xe Bãi Cháy): Step right off your limousine or sleeper bus onto your scooter for an add-on delivery fee of only 30,000 VND per trip.

📋 Vehicle Rental Procedures & Travel Guidelines

Please review our official verification, deposit, and contract terms before receiving your vehicle:

1. Required Documents & Small Cash Deposit

Upon vehicle delivery, you must present your original Citizen Identification Card (CCCD) / Passport and a valid Driver's License. The pickup procedure is quick and completely paperless:

• Photo Record: Our delivery agent will take a quick photo of your Passport or ID card for identity verification. No document holding required!

• Refundable Cash Deposit: Leave a security deposit of 500,000 VND per vehicle. This deposit is fully refunded to you instantly when you return the vehicle intact.

2. Rental Contract Signing

• Official Contract: A formal vehicle rental contract will be signed by both parties during the mobile handover to ensure safety, legal compliance, and absolute transparency.

3. Rental Duration & 4-Hour Overtime Buffer

• Transaction Windows: Physical vehicle deliveries and drop-offs are accommodated daily from 08:00 AM to 9:00 PM (21:00).

• 24-Hour Rental System: Each rental day is calculated as a full 24-hour block starting from the exact minute you receive the vehicle.

• Minimum Rental Period: 1 day.

• Overtime Rates:

  • If you return the vehicle less than 4 hours past your 24-hour cycle, you will only be billed for half a day.

  • If you return it 4 hours or more late, a full additional day's rental will apply.

4. Upfront Payments & Risk-Free Cancellations

• Upfront Payment: The total rental fee must be paid in full to our delivery agent upon completing the physical vehicle pickup.

• Zero Cancellation Fees: Vacation itineraries can shift unexpectedly. We do not charge any cancellation or modification penalties. If your travel plans change, please notify us as early as possible so we can adjust our delivery schedules.

Why Choose Our Delivery Rental Service in Ha Long?

• Doorstep Convenience: No need to spend money on taxis to find a storefront. We bring the ride directly to your Bai Chay hotel lobby or villa driveway.

• Keep Your Original Papers: Since we only require a low 500k VND deposit and a quick photo of your ID, you get to keep your original Passport safely in your pocket for hotel check-ins or cruises.

• Flexible Late Returns: A generous 4-hour late return buffer gives you plenty of extra time to grab that final lunch or buy souvenirs without paying for a full extra day.

Ready to experience Ha Long Bay with ultimate coastal freedom? Contact us right now to lock in your scooter and have it waiting for you upon arrival!