Standard manual transmission cars 2015 - Nha Trang

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Vehicle Rental Policy: Pick-up, Drop-off, and Terms (Tran Phu & Phung Hung Branches)

Read our full vehicle rental guidelines and terms for our premium Nha Trang locations. Learn about our convenient beachfront storefronts, flexible delivery zones, security deposit policies, and how our 24-hour rates are calculated.

1. Pick-up and Drop-off Locations

We provide prime beachfront storefront pickup locations and a highly responsive vehicle delivery service across Nha Trang's main hotel and transit districts.

In-Store Pick-up Branches

• Branch 1: 96B Tran Phu Street, Nha Trang Ward, Khanh Hoa Province.

• Branch 2: 100 Phung Hung Street, Nha Trang Ward, Khanh Hoa Province.

• Operating Hours: 5:30 AM – 9:00 PM daily.

Vehicle Delivery & Collection Service

Our dedicated delivery team operates daily from 6:00 AM to 9:00 PM at the following locations:

• Beachfront Area: Free delivery within a 3km radius of the Vinpearl Beachfront Nha Trang.

• Major Hotel & Tourist Streets: Direct delivery to Tran Phu, Nguyen Thi Minh Khai, Biet Thu, Huynh Thuc Khang, Hung Vuong, Pasteur, and surrounding areas.

• Transit Hub: Convenient delivery and collection directly at Nha Trang Train Station.

2. Required Documents & Rental Procedures

Please ensure you present your original paperwork at the time of handover to guarantee a quick setup and vehicle release:

• Mandatory Documents: Original Citizen Identification Card (CCCD) or Passport AND a valid Driver’s License.

• Security Deposit Options: The rental company will either safely retain your original Driver's License/Identification Card, OR take a photo of your Driver's License alongside a cash security deposit of 2,000,000 VND per vehicle. This deposit is fully refunded upon safe vehicle return.

3. Rental Terms & Travel Restrictions

• Geographical Limit: Vehicles must strictly be operated within the boundaries of the former Khanh Hoa Province. The transportation company reserves the right to refuse vehicle delivery or terminate the rental contract if the customer travels outside this permitted area.

• Service Hours: Storefront vehicle pick-up and return windows run from 5:30 AM to 9:00 PM daily.

• Minimum Rental: The minimum rental duration is 1 day.

How Rental Days Are Calculated (24-Hour Basis)

Your rental duration is calculated using a precise 24-hour cycle starting from the exact minute you receive the vehicle keys.

• Full-Day Charge: An additional full day is charged for every complete 24-hour block the vehicle is kept.

• Overtime / Half-Day Discount: If you return the vehicle less than 6 hours late past your 24-hour cycle window, you will only be charged a half-day fee instead of a full extra day.

4. Payment and Cancellation Policy

• Upfront Payment: The total rental amount must be paid in full to our agent upon completing the vehicle pick-up and documentation procedure.

• No Cancellation Fees: We do not charge cancellation fees. If your travel plans change or you need to adjust your itinerary, please notify us as early as possible so we can update your reservation and reallocate our vehicles.