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Hue Vehicle Rental: Pickup, Drop-off & Rental Policies

Planning your trip to the ancient capital? Our flexible rental services make exploring Hue City easy, affordable, and convenient. Review our updated pickup locations, delivery services, and rental terms below.

📍 Pickup & Drop-off Locations

Choose the option that best fits your travel schedule:

• In-Store Pickup & Return (6:30 AM – 9:00 PM Daily):

  • Address: 11 Alley 26 Nguyen Cong Tru Street, Thuan Hoa Ward, Hue City.

• Doorstep Delivery Service (7:00 AM – 9:00 PM Daily):

  • We deliver and pick up the vehicle directly to you within a 3km radius of Hue's Western Quarter (Phố Tây Huế). Perfect for travelers staying in the city center!

📋 Vehicle Rental Procedures & Guidelines

Please keep these standard policies in mind to ensure a smooth rental process when receiving your vehicle:

1. Service Boundary Policy

• Hue City Limits Only: Vehicles are strictly intended for use within Hue City.

• ⚠️ Important: The rental company reserves the right to refuse vehicle delivery or terminate the agreement if the customer travels outside the designated Hue City boundary.

2. Rental Duration & Late Return Fees

• Operating Hours: Daily pickup and return services are available from 06:30 AM to 9:00 PM (21:00).

• 24-Hour Rental System: Your rental day is calculated as a full 24-hour block starting from the exact time you receive the vehicle.

• Minimum Rental: 1 day.

• Overtime Rates:

  • If you return the vehicle less than 5 hours late past your 24-hour cycle, you will only be charged for half a day.

  • If you return it 5 hours or more late, a full additional day will be applied.

3. Payment & Flexible Cancellations

• Upfront Payment: The total rental fee must be paid in full upon completing the vehicle pickup procedure.

• No Cancellation Fees: We understand travel plans can change. We do not charge any cancellation or modification fees—simply notify us as soon as possible if your itinerary changes.

Why Rent With Us in Hue?

• Prime Location: Easily accessible store near Hue's bustling Western Quarter.

• Fair Pricing: Accurate 24-hour tracking with a generous 5-hour half-day buffer for late returns.

• Stress-Free Booking: Pay on arrival with zero cancellation penalties.