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Ha Long Vehicle Rental: Pickup, Drop-off & Rental Policies

Planning an unforgettable trip to cruise along the stunning coastal roads of Hon Gai, climb Poem Mountain, or stay at the luxurious FLC resort? Review our highly convenient delivery locations, required documents, and friendly rental terms below to make your Ha Long adventure completely seamless.

📍 Pickup & Drop-off Locations

We offer highly convenient options to match your vacation schedule—whether you want to stop by our central storefront or have your vehicle brought straight to your accommodation or shopping hub:

• In-Store Pickup & Return (8:00 AM – 10:00 PM Daily):

  • Address: Alley 17 Nguyen Van Cu Street, Hong Hai Ward, Ha Long City, Quang Ninh Province.

  • (Conveniently situated along the main arterial road of the Hon Gai area).

• Convenient Delivery & Collection Service (8:00 AM – 10:00 PM Daily): We provide prompt vehicle delivery and pickup at major local lifestyle hubs, popular luxury resorts, and central landmarks:

  • FLC Resort Zone: Anywhere within a 3km radius of FLC Ha Long Bay Golf & Luxury Resort.

  • Shopping & Downtown Hub: Direct handovers right at Vincom Plaza Ha Long.

📋 Vehicle Rental Procedures & Travel Guidelines

Please review our official verification, contract, and rental terms before receiving your vehicle:

1. Required Documents & Document Holding

• Original Papers: Upon vehicle pickup, you must present your original Citizen Identification Card (CCCD) / Passport and a valid Driver's License.

• Document Security: To secure the rental agreement, the transportation company will safely retain your original Citizen Identification Card or Passport for the duration of your rental period.

2. Rental Contract Signing

• Official Contract: A formal vehicle rental contract will be signed by both parties during the handover process to ensure safety, legal compliance, and absolute transparency.

3. Rental Duration & Overtime Charges

• Standard Operating Hours: Pickup and return transactions are accommodated daily from 08:00 AM to 10:00 PM (22:00).

• 24-Hour Rental System: Each rental day is calculated as a full 24-hour block starting from the exact minute you receive the vehicle.

• Minimum Rental Period: 1 day.

• Overtime Rates:

  • If you return the vehicle less than 6 hours past your 24-hour cycle, you will only be billed for half a day.

  • If you return it 6 hours or more late, a full additional day's rental will apply.

4. Payments & Risk-Free Cancellations

• Upfront Payment: The total rental fee must be paid in full to our representative upon completing the physical vehicle pickup procedure.

• Zero Cancellation Fees: Travel plans can shift unexpectedly while on vacation. We do not charge any cancellation or modification penalties. If your itinerary changes, please notify us as early as possible so we can update your reservation.

Why Rent With Us in Ha Long?

• Perfect for FLC Guests: Avoid expensive taxi rides up and down the hill. We deliver your scooter directly to the FLC resort area so you can explore the city freely.

• Explore Hon Gai Like a Local: Located on the local side of Ha Long, making it incredibly easy to access the best local seafood joints, the coastal borderline road, and central shopping at Vincom.

• Fair & Honest Pricing: A generous 6-hour late return buffer ensures you only pay for a half-day if you just need a few extra hours to finish sightseeing or grab a final meal.

Ready to experience the stunning coastal highways of Ha Long at your own pace? Contact us today to secure your ride and experience Quang Ninh with ultimate freedom!