Popular scooters - 2017-2019

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Vehicle Rental Guide: Locations, Rates & Terms (Muong Thanh & Hong Bang)

Review our full rental guidelines, service boundaries, and 24-hour rate structures for our premium hotel-based and city-center Nha Trang rental hubs.

1. Convenient Pick-up & Delivery Locations

Whether you prefer picking up your vehicle directly at your hotel lobby or having it delivered to a major transit hub, we provide seamless options across Nha Trang.

In-Store Pickup Locations

• Muong Thanh Luxury Branch: Lobby B, Zone 01, Con Residential Area, Muong Thanh Luxury Khanh Hoa, Nha Trang Ward, Khanh Hoa Province.

  Operating Hours: 6:00 AM – 8:30 PM daily.

• Hong Bang Store: 2 Hong Bang Street, Nha Trang Ward, Khanh Hoa Province.

  Operating Hours: 6:00 AM – 10:00 PM daily.

Doorstep Delivery & Collection Service

Our dispatch team is available from 6:00 AM to 8:30 PM daily to drop off and pick up vehicles at:

• Central Landmark Hub: Free delivery within a 3km radius of Tram Huong Tower.

• Primary Tourism Streets: Direct delivery to Tran Phu, Nguyen Thi Minh Khai, Biet Thu, Huynh Thuc Khang, Hung Vuong, Pasteur, and neighboring coastal streets.

• Hotels & Transit Points: Nha Trang Train Station and Muong Thanh Luxury Vien Trieu.

2. Check-in Requirements & Rental Contracts

To ensure a rapid vehicle handover and get your holiday started, please present your original paperwork upon delivery:

• Mandatory Documents: Original Citizen Identification Card (CCCD) or Passport AND a valid, corresponding Driver’s License.

• Contract Setup: A formal rental agreement will be generated and signed by both parties at the time of delivery.

• Document Retention Policy: The rental company will securely retain your original Citizen Identification Card or Passport as a security deposit for the duration of your trip. Your document will be handed back to you immediately upon returning the vehicle.

3. Service Boundaries & 24-Hour Billing Cycle

• Permitted Driving Zones: Vehicles must strictly be operated within the boundaries of the former Khanh Hoa Province. The company reserves the right to deny delivery or cancel the rental agreement if the customer plans to travel outside this designated area.

• Daily Service Window: Vehicle processing (pick-ups and returns) is available between 06:00 and 22:00 daily.

• Minimum Booking: The minimum rental duration is 1 day.

Understanding the 24-Hour Billing Structure

Your rental charges are calculated on a precise 24-hour loop starting from the exact minute you receive the vehicle keys.

• Extra Full Day: An additional full day is automatically billed for every complete 24-hour block the vehicle remains in your care.

• Overtime Buffer: If you return the vehicle less than 6 hours late after a 24-hour cycle concludes, you will only be responsible for a half-day fee instead of a full additional day.

4. Payments and Free Cancellations

• Upfront Settlement: The total rental balance must be paid in full to our representative upon completing the vehicle check-in procedure.

• Zero Cancellation Penalties: We do not charge cancellation fees. If your travel schedule shifts or you need to adjust your itinerary, please give us a courtesy heads-up as early as possible so we can modify your booking slot.