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Hue Vehicle Rental: Pickup, Drop-off & Rental Policies

Looking for a hassle-free way to explore Hue City? Read through our official pickup/drop-off procedures and rental policies to ensure a smooth and seamless journey.

📍 Pickup and Drop-off Locations

We offer flexible options to match your travel itinerary:

• In-Store Pickup (24/7 Available):

  • Address: 138 Tran Phu Street, Hue City.

  • Pick up or return your vehicle at any time of the day or night.

• Delivery & Pickup Service (7:00 AM – 11:00 PM):

  • We provide convenient vehicle delivery and collection within a 3km radius of Vincom Plaza Hue.

📋 Vehicle Rental Procedures & Guidelines

To ensure the best experience for all travelers, please review our standard rental terms before receiving your vehicle:

1. Travel Boundary Policy

• Hue City Limits Only: Vehicles are strictly permitted for use within Hue City.

• ⚠️ Note: The rental company reserves the right to refuse vehicle delivery or terminate the service if the customer intends to travel outside the designated Hue City area.

2. Rental Calculation & Overtime Charges

• Standard Operating Hours: Vehicle delivery and return services operate daily from 7:00 AM to 11:00 PM.

• 24-Hour Rental Scheme: Each rental day is calculated as a full 24-hour period starting from the exact time you receive the vehicle.

• Minimum Rental Period: 1 day.

• Overtime Rates:

  • If you return the vehicle less than 6 hours past your 24-hour cycle, you will only be charged for half a day.

  • If the vehicle is returned more than 6 hours late, a full additional day will be charged.

3. Payment & Cancellation Policy

• Upfront Payment: The total rental amount must be paid in full to our representative upon completing the vehicle pickup procedure.

• Free Cancellations: We do not charge any cancellation fees. If your travel plans change, please notify us as early as possible so we can update your itinerary.

Why Choose Our Rental Service in Hue?

• Convenience: 24/7 in-store pickup and flexible city-center delivery.

• Transparency: Clear 24-hour calculation with fair overtime rates.

• Peace of Mind: Zero cancellation fees and dedicated customer support.