Electric motorbike Ha Noi

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Hanoi Vehicle Rental: Pickup, Drop-off & Rental Policies

Ready to weave through the historic alleys of the Old Quarter, visit the ancient Temple of Literature, or navigate the modern hubs of Cau Giay? With three strategic storefront branches across the city and convenient doorstep delivery, we make exploring Hanoi completely seamless.

📍 Pickup & Drop-off Locations

We operate three highly convenient branches stretching from the historic center to the western gateway, giving you ultimate flexibility for picking up and dropping off your ride:

• In-Store Pickup & Return (8:00 AM – 9:00 PM Daily):

  • Branch 1 (Cau Giay / My Dinh Area): 66 Tran Binh Street, Mai Dich Ward, Cau Giay District, Hanoi City.

  • Branch 2 (Dong Da / Central Area): 29 Ton Duc Thang Street, Quoc Tu Giam Ward, Dong Da District, Hanoi City. (Right near the Temple of Literature).

  • Branch 3 (Hoan Kiem / Old Quarter Area): 79 Ly Nam De Street, Cua Dong Ward, Hoan Kiem District, Hanoi City.

• Convenient Delivery & Collection Service (8:00 AM – 5:00 PM Daily): Can't make it to a shop? We bring your scooter directly to major transit hubs and tourist zones:

  • Hanoi Old Quarter: Doorstep delivery straight to your hotel or homestay on Hang Bong, Hang Ma, Hang Da, Hang Dieu, and neighboring old town alleys.

  • Transit Hub Delivery: Direct vehicle handovers at My Dinh Bus Station (Bến xe Mỹ Đình)—perfect for travelers arriving from northern provinces.

  • Van Mieu Zone: Anywhere within a 1km radius of the Temple of Literature (Văn Miếu - Quốc Tử Giám).

📋 Vehicle Rental Procedures & Travel Guidelines

Please review our official identity verification, discounted deposit tiers, and regional service boundaries before receiving your vehicle:

1. Required Documents & Flexible Deposit Tiers

Upon vehicle delivery, you must present your original Citizen Identification Card (CCCD) / Passport and a valid Driver's License. The signup process is modern and paperless:

• Photo Record: Our agent will simply take a quick photo of your ID card or Passport for official verification. No document holding required!

• Flexible Refundable Cash Deposits:

  • Standard Rate: 1,000,000 VND to 2,000,000 VND per vehicle (depending on the specific bike model chosen).

  • Special Discounted Rate: Only 500,000 VND to 1,000,000 VND per vehicle if you provide a valid Student ID Card or show an upcoming airplane ticket.

• Note: Your security deposit is completely refunded to you in cash or bank transfer the exact moment you return the vehicle intact.

2. Service Boundary Policy

• Hanoi Inner City Only: Vehicles are strictly permitted for use within the inner (old) Hanoi City area.

• ⚠️ Important: The transportation company reserves the right to refuse vehicle delivery or terminate the rental agreement instantly if the customer travels outside this designated metropolitan boundary.

3. Rental Duration & Generous 6-Hour Overtime Buffer

• Standard Operating Hours: Pickup and return transactions are gladly accommodated daily from 08:00 AM to 9:00 PM (21:00).

• 24-Hour Rental System: Each rental day is calculated as a full 24-hour block starting from the exact minute you receive the vehicle.

• Minimum Rental Period: 1 day.

• Overtime Rates:

  • If you return the vehicle less than 6 hours past your 24-hour cycle, you will only be billed a half-day rate for that final day.

  • If you return it 6 hours or more late, a full additional day's rental will apply.

4. Upfront Payments & Risk-Free Cancellations

• Upfront Payment: The total rental fee must be paid in full to our representative upon completing the physical vehicle pickup and signing your lease paperwork.

• Zero Cancellation Fees: Travel itineraries can shift unexpectedly. We do not charge any cancellation or modification penalties. If your plans change, please notify us as early as possible so we can update our logistics.

Why Choose Our Rental Service in Hanoi?

• 3 Multi-District Branches: Swap or return your bike with ease whether you are staying downtown in Hoan Kiem or out west near My Dinh.

• Keep Your Original Papers: Because we only require a quick photo of your ID and a standard cash deposit, your physical Passport stays safely in your wallet for hotel check-ins or flight updates.

• Student & Flight Perks: We love saving you money! Show us your student card or flight confirmation to slash your upfront security deposit in half.

• Huge 6-Hour Return Buffer: Enjoy an extra afternoon of sightseeing or grab one last local meal without feeling rushed—our 6-hour window is one of the most generous in Hanoi.

Ready to experience Hanoi's vibrant culture, lakes, and alleys at your own pace? Contact us right now to secure your ride and experience the capital with total freedom!